Blackberry just raised the bar (again). Blackberry has their core customers, mostly corporate users, but in recent years they've made major in-roads into the consumer sector. I was a BB user, nee Crackberry addict?, for several years as a non-corporate user. Several limitations brought me back to S60 and Nokias, but this 9000 a.k.a. Bold might win me back. Documents To Go is huge. Before that you had limited native support and the only full option was Dynoplex's eOffice for something like $100. More for document storage, which was necessary for a lot of usability features. HTML email was always through third-party apps (paid for) and was slow. Now OS 4.6 has native support. And the final kicker was 3G. None on Blackberrys - until now. First AT&T's 3G, then T-Mobile's in a late summer model. Add a 2 MP camera (bare minimum for what I consider acceptable) with video recording, an unbelievable screen with 480X320 resolution, gobs of internal memory plus support for 16 MB memory cards, WiFi, built-in GPS and you have a winner with damm near all the roadblocks to ownership removed. RIM listened. They kept the best features of previous models and added what the users have been clamoring for. Price: $300 - $500 from the carriers (subsidized).