Nokia does not honor warranty outside of the market the phone was purchased in, not just the E71. Strange for such a big international company, and sad of course, but nothing we could do about it. Obviously, the reason is price discrimination, and it is much easier to maintain with warranty coverage. Same hapenned between Canada/US for cars when they were much cheaper in Canada and dealers were exporting to the US. The automotive companies would not honor the warranty, but I think they lost in court and had to. Only option to ship to the country it was bought from.