multiple dishes, on the front of the house
lines coming from dishnetwork dish, into a disecq switch, and then a line coming from the expressvu multi switch, into the disecq switch
they have a short on the jumper used, and call bell to complain
the call is a warranty call, because the installation was done within the last 90 days
so now to get paid, the installer has to explain what caused this warranty call(faulty/shorted jumper installed by customer)
i've heard of situations like this, or similar
i feel for the techs, as they are expected to report these types of instances, take photos if possible, then email pics, all for nothing to be done
keep in mind, these techs live where they work (for the most part) so if they report a pirate, they have to worry about bumping into the customer at the local grocery store
bell should have their own in house piracy dept, to take the responsibilty off of the installer, who is just trying to make a buck, not catch crooks
send expressvu trucks around to inspect/catch pirates, but maybe thats not what they want to do....