WRONG. When you renew with Verizon, you do NOT get new customer pricing as suggested above, your cost is many times HIGHER. For example, a Razr2 V9m is available with Verizon service from Amazon for $49.99 for new customers. Sprint has a similar deal as well.
When you renew at Verizon, your reward for 2 years as a customer (not the primary number) is the opportunity to pay full price, $299.99, minus a $50 rebate. If you look online, there is a $50 instant rebate - but the $50 rebate offer for 2 years no longer applies!! So -the same $50 rebate is available anytime, all you need to do is go online!
I've had a series of annoying calls from Verizon trying to get me to sign up for another 2 years. I can see why, Verizon makes more profit on renewals than on new contracts. I looked into it and am now very dissatisfied. Calls to customer service got me nowhere.
It's very misleading. I'm being told this is an opportunity to get a great deal on a new phone, and all I need to do is sign up for another 2 years. NOT SO, there is no deal. I confirmed that I can't even replace my existing phone with a new equivalent for free from the same manufacturer, the rebate offer is inadequate!! It would cost me an extra $39 plus tax on the list price.
It's a scam. Verizon treats returning customers like dirt.
Bluegs