After reducing my contact list to a more manageable number (as advised by support) my contacts were still not retrieved from the server. Basically no users showed up.
I discovered that I have to add the users I want to my phone, MANUALLY. This way, when I turn off the IM program and turn it back on, the users that I added MANUALLY will show up again. Surprise. If I were to wait for the users to be retrieved (like its suppose to do), nothing will show up.
However here some other 'glitches' i've noticed. Some users will show up as ONLINE even though they are OFFLINE. And vice versa, showing OFFLINE when they are ONLINE. Even after I MANUALLY refresh their 'availability. This does not happen to all the the contacts.
I noticed more so, when you add a yahoo or any MSN passport ID for msn, other than HOTMAIL.com email address, the user tends to show up ONLINE all the time (even when they are NOT). Same goes to Googletalk. When you send them a text message, they receive an email instead. hotmail.com ID's seem to work better.
Other problems like... logging in now, I have 17 contacts. The next login I will have the same contacts twice, to 34 contacts. The next login I will have 2 contacts and so on.
I have been able to communicate using the phone's IM with some users without too much hassle - with regards to the act of messenging. I'm pleased that I can. However I wish that it would work more smoothly. A little dissapointed at the whole outcome, but am glad that you guys are working on it. I do wish there was more support though.
Would appreciate any advise if anybody has any, with regards to what I've mentioned.
Nokia e61i