TSN2 no longer on 3100?

  • Thread starter Thread starter nelsona
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nelsona

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I no longer get TSN2 on my 3100. I believe this is since April 1. Is this the case?
 
Remember, the issue is not whether or not I should be recieving TSN2. The issue is why, after having it for 6 months or so, it disappeared off so many receivers, apparently all at once, on April 1.
 
Looks to be some kind of channel mapping glitch - I've lost TSN2 on my 6100, but not on my 9200 nor my 9242. Haven't tried to fix it, since I don't watch the channel that much (and if I do want to watch it, I've got it on two other receivers), but I don't think it's a problem you can fix with a hard reset. You'll probably have to resynch programming, either online or by calling Bell customer service.
 
I too have lost TSN 2 on my both my 3100's...while all is fine on my 6100 and 9200.

Tried a reboot...check switch...resync online...unplugged overnight...and even called for them to send out a hit...and still nothing???
 
Yup. Same here. I think its an equipment issue.

Word I've heard is that we need to upgrade to 4100 to get it back.

have there been other feeds lost in this manner in the past?
 
the fact that it was gone on April 1st is interesting and I'm not sure why but at the root of it, if you don't have the right packaging you shouldn't receive it.
 
I have Sports 1, which includes both. There are no packages that offer TSN without TSN2.

Sure you don't work for Bell customer service?:D because that is a typical CSA answer: you don't have it because you don't deserve it.
 
Does anyone with a 3100 get TSN-2???

If not...then Bell should swap out our 3100's with new receivers that can receive this channel we pay for!
 
Well it could be that your smartcard needs to be re-authorized. I'll PM you and we can arrange to have things fixed up.
 
Well...my smartcards did have to be in fact re-authorized...and now I am once again receiving TSN2 on both my 3100's...good on you DrewSat :D
 
nelsona, I disagree. TSN 2 is not available to any customer with legacy programming (pre-2004).
 
Well, it was until two weeks ago.

Again, I'm not intersted in the intricacies of packages, I'm interested in why TSN2 disappeared, and what needs to be done to get iot back.
 
TSN2 is still on my 3100 and 2700 on ch 401. do you ever turn your reciver off? because if you do not you may not have the latest firmware on the 3100
 
Same here. 401 no longer appears on either all channels or all subs.

Not even in red.

My unit is turned off when not watching.
 
nelsona, TSN 2 was on free preview that was suposed to end a while ago, but there were some glitches and some legacy customers were receiving the channel until it was officially removed on 31 March. To subscribe to TSN 2, you must have the Sports 1 theme pack (for the SD channel) and HD Sports or the $2.50 Pick and Pay (for TSN2 HD). [Note: if you have the $2.50 pick and pay you also receive TSN HD too.]
 
I lost TSN2 on one of my 2800s a couple of months ago. Still there on the other one and on my 5900 and 9200. Tech assistance was no help...said I needed a new receiver. I can live without it on one of 4 receivers.
 
gotta love tech support. your box doesn't recieve one channel out of all of the channels your subbed to and they say you need a new one. thats not tech support that's try to end the call cause i don't know jack support
 
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