I see your point, somewhat, but this reminds me of the argument about mp3/media players a few years ago.
The Cowon/Creative/iRiver fans would recite their respective feature spec sheets in comparison to the iPod, say, the 5th gen prior to the Touch. And yet the iPod still reigned around the world, and I'm speaking here as a Creative Zen Vision M, iPod nano and Zune 80 owner.
(Creative had a hit with their Vision M, but I'm not sure what happened to them. It's as if they said: "Well, that's it. This is as good a player as we can make, so what do you say we pack it in fellas, eh?" And they disappeared from further competition.)
People need to learn that all the features in the world won't matter if the basic day-to-day useability isn't simple/intuitive/a pleasure to use.