the idea that keeping jobs stateside rather than outsourcing is going to considerably increase the costs of services is just bullshit. In the end too much outsourcing is hurting our economy not helping it, and the wage rates in these foreign countries (mostly india) has risen to the point where they are almost as much as they are here in the first place. The costs are in startup, utilities, and taxes, which can be offset if the government were to offer a tax incentive.