Oh, it's not just me who has noticed a difference - BB used to return discs very quickly, and you could normally get about 60-70% of the DVRAB being in your top ten selections.
I keep a long list so as not to give them an excuse, and recently they have been sending me titles from the about 30-40 in my list.
Also, their turnaround time is becoming really slow, and they are making mistakes. In the last three weeks, 3 discs have not arrived and one which did was the wrong one.
Is the industry as a whole beginning to creak around the edges, because BB are not alone in getting complaints from reading this and other threaRAB on DVD rental?
Victims of their own success, or just running scared because they didn't do their market research properly, and can't survive if they keep to their initial promises?