Agreed the BB isnt really doing the work, but the end result to the user is a great mail experience.
After spending the money and implementing the BES structure in my company, I am hard pressed to spend more money on a Nokia or Roadsync solution to basically replicate the functionality that my BB provides. I am the decision maker here. My point is, I see my situation the exact same as many businesses that already have the RIM/BES solution in place. It is a very hard sell to tell a business to ditch their investment in BES and switch to something else to get similar functionality. The only time I see this happening is if the CEO falls in love with the E71 and personally wants the E71 and wants it to work "like his BB does". I am a techie guy, but I am also a CEO. I understand why the simplicity of the BB interface is so attractive to non techies, managers and sales people. The full time techies in my company prefer their WM devices but I want my BB.