Love the fact newegg.ca pays for shipping to send the item back. I've never heard of an online retailer providing that.
I went to the UPS Store yesterday, and said I wanted to send with insurance, to make sure, and the women there said, I would need to pay for a whole new shipping. Went back home, phoned newegg.ca, and they said that insurance is covered under their account, so went back and shipped it via their shipping label. It's UPS standard shipping, so 4 days to ship from Vancouver, so will get their Friday.
newegg.ca indicates it takes 2 to 5 days to process a return, and so I guess it will be about 2 weeks from now when I get my replacement.