its a design flaw. they forgot the letters on the main dial. try to dial 1-800-FLOWERS. you cant. how about when your bank's automated system tells you to enter the first 3 letters of the month in question of the check you are trying to track. there are a thousand other examples when you absolutely NEED letters on the dial pad. what, are we supposed to just memorize where the z, q and x are, on the fly while we're out and about using this phone? so dumb nokia. "hold on honey, do you have the standard alphabet memorized for the phone pad? i need to enter my work password." it should be illegal nokia can get away with this, considering they ALREADY put out 1 firmware update and didnt even address this problem!!
geez i write too much every time...