NFL Sunday A Joke

S

Sparrow

New member
Once again Bell can't get the channels up on the guide to allow for taping of the games so again I have to loose week one of my subscription. After an 1 1/2 hours to India they can't solve the problem. What a joke.
 
This baffles me how they charge a $200 subscription and never get it right. I should be able to set my pvr right now for next weeks games but either it won't be showing up on the guide or it will and the channels will change at the last moment. Why is something that seems so easy be so difficult for Bell. Unacceptable !!!
 
They apparently managed to lose my subscription entirely. As of 1:30pm on Sunday, I didn't have anything, so I phoned them up. I got the "oh so polite", sorry, we can't be bothered to staff the phones on Sundays, please call back between the hours of "whenever we get out of bed", and "forget it, we're on the golf course".

I did the self-serve thing through my receiver, and pretended to place an order for Sunday Ticket. I had my channels in about 10 minutes.

Now the only question I'm left with is... how many subscriptions am I going to get billed for. I look forward to that service call.

MattMan
 
My guess is you'll have to fight with them over several phone calls to reverse the charge. I'm still waiting for my $300 programming credit I was promised at activation (5 months ago). I've called 4 times and each time they apologize and tell me I should see it on my next bill, ya right !

And don't even think about getting anything resolved on the weekend, limited staff and nobody that can authorize anything, let alone speak english, pathetic.
 
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