My sister-in-law acts like a 2 yr old, shes 48, what do we do?

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kaylynn1974b

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We have a family business...most days its not that bad. But my sis-in-law acts like a princess/drama queen. She snaps at everyone in the family (sometimes in front of customers). Everyone puts up with it and never says anything to her. I finally had it, she snapped at me, and I lost it, and I walked away. She tried to come up to me to say she was sorry, and I asked her to give me a few minutes to cool down. Instead she keeps telling me that she wasn't snapping AT me, she was just snapping. I lost it again, but this time I went off on her. She acted like she was going to cry and went away.

She came back out and said she was sorry....kinda like the way a little kid would say it. Sorry, sorry, sorry...nothing behind it...empty.

I was talking to my brother-in-law in the back of the building...explaining that she wouldn't let me cool off from being angry. In the middle of explaining to him, she came up behind me and started screaming..."YOUR TALKING BEHIND MY BACK!!!!" Then got in my face and said "Your soo mean!!! You can be a real bitch when you want to."

This all started because I answered the phone (her job) on my day off...I was doing her a favor. I relayed the message and she snapped at me saying she was too busy to reply to the customer today.

She has a way of turning things around so that people feel bad for her, even though she started whatever it was...I'm standing my ground. I'm not saying I'm sorry, I don't think I did anything wrong. And I expect a sincere appology. Am I wrong?
 
If, as you say, she acts like a two-year-old, I wouldn't expect any kind of apology and especially not a "sincere" one. How many toddlers do you know who are capable of understanding then doing something like that?
Someone has to be the adult in this relationship. Since she doesn't listen to your reasonable request (for cooling down time) and she's too big and mobile to be put in a time out or taken/ sent to her room, you'll need to distance yourself from her when she snaps.
Ignore bad behavior, reward good.
How will this affect your work in the family business? (I'm assuming that everyone's role is clearly defined.)
Next time, don't do her any "favors".
Good luck!
 
No people like that need someone to stand up to them and not take their shit. Its good what you are doing but she may be too old to change. Arrrgh i hate people like that. =)
 
SOUNDS LIKE TO ME THAT ALL OF THE ONES WHO ARE OWNERS OF THE BUSINESS....Should have a meeting and let both of you tell just the way you feel about each other and tell how you feel about the way she acts...Let her tell you what she does not like about you too an the way that you do things...
If this does not help then the next time she got up in my face---I WOULD LAY HER OUT...Then she would think about it before she done it again...Cause if you let someone keep getting away with B S then you will always have to put up with their B S cause they know you will not say a word and that you will let them keep right on...
GOOD LUCK---DO NOT ACCEPT ANYONE IN YOUR FACE...
 
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