i have been a member of blockbuster.co.uk since january this year, i had my free month and then quickly upgraded to my 5 at a time option.
i usually get between 10- 15 a week and although they may not be the top of my list they are always something i have asked for . i currently have around 300 on my list and have had no problems with the service.
i have however had a problem with royal mail, delivering my dvd's, i have a house mate and each of his dvd's from screenselect arrived ok, but the blockbuster ones have arrived opened and resealed or not at all. i logged a complaint with royalmail and since that point every thing has been going ok, also i noticed that blockbuster have recently changed their packaging and i think this has helped a little too.
i can easily get around 50 a month and if they are lost they are dispatched straight away and removed from my list.
the only problem i have with blockbuster is that they do not have a list of films dispatched for your account unline screenselect. my typical turn around is 2 days. depending upon the post.