You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an alternative browser.
You should upgrade or use an alternative browser.
insurance on bb's
- Thread starter mnp
- Start date
loaded_n_ready
New member
Great to know! Thank you!
aaron11292
New member
Well, I called T-mo straight away to cancel the insurance and the CS person there spent a little time checking and told me that while Asurion (or whatever they're called) wouldn't normally insure a non-T-mobile device, they would continue to insure me because I had insurance on the prior device on this number (my first 8100 R.I.P), they would continue to insure the new device on the line regardless of how I got it. Does that seem legit to you guys, or was this fellow ill-informed? For what its worth, he sounded like he knew what he was talking about.
If this is true, I will be one happy camper. I was always about ready to cancel my old insurance, but I hung onto it as I am kind of prone to losing/dropping stuff. The old Pearl died of high mileage, not abuse or an accident, and though I could have paid the deductible for a new one, it ended up being so close to launch of the 8120 that I spent a $bunch$ on an unlocked one instead. My only anxiety about this has been that I paid full retail for it and so dropping or breaking it would be a much bigger loss. If what I was told today is correct, I'll be breathing WAY easier.
If this is true, I will be one happy camper. I was always about ready to cancel my old insurance, but I hung onto it as I am kind of prone to losing/dropping stuff. The old Pearl died of high mileage, not abuse or an accident, and though I could have paid the deductible for a new one, it ended up being so close to launch of the 8120 that I spent a $bunch$ on an unlocked one instead. My only anxiety about this has been that I paid full retail for it and so dropping or breaking it would be a much bigger loss. If what I was told today is correct, I'll be breathing WAY easier.
The rep is correct. The insurance covers the phone that is used on the line with the equip protection at the time the phone was lost/damaged/stolen/etc. If they do not have that specific model of phone they will replace it with a like model. http://www.phoneclaim.com/t%2Dmobile/
Directly from the Terms and Conditions from Asurion:
Covered Property is the wireless device owned by you for which: 1) the unique identification number (International Mobile Equipment Identity (IMEI), Electronic Serial Number (ESN) or Mobile Equipment ID (MEID) of such wireless device is reflected in the records of the Wireless Service Provider at the time your coverage initially became effective; and 2) for which outgoing airtime usage has been logged with the Wireless Service Provider on your account after coverage became effective; unless you have logged outgoing airtime on a different wireless phone immediately prior to the time of loss, in which case such wireless phone becomes
the covered property so long as: 1) such wireless phone is owned by you and you provide us proof of ownership; and 2) airtime usage was logged on such phone on your account with the Wireless Service Provider immediately prior to the time of loss.
Directly from the Terms and Conditions from Asurion:
Covered Property is the wireless device owned by you for which: 1) the unique identification number (International Mobile Equipment Identity (IMEI), Electronic Serial Number (ESN) or Mobile Equipment ID (MEID) of such wireless device is reflected in the records of the Wireless Service Provider at the time your coverage initially became effective; and 2) for which outgoing airtime usage has been logged with the Wireless Service Provider on your account after coverage became effective; unless you have logged outgoing airtime on a different wireless phone immediately prior to the time of loss, in which case such wireless phone becomes
the covered property so long as: 1) such wireless phone is owned by you and you provide us proof of ownership; and 2) airtime usage was logged on such phone on your account with the Wireless Service Provider immediately prior to the time of loss.
Jonathan18
New member
Fantastic! Thank you!