beckadoodle
New member
hi. I emailed hsbc to chase an ongoing claim for ppi refund on my loan. They got back to me and said they sent a refund offer of ?9960 on 3rd sept. I did not get this offer. I have responded by asking where it was sent and to resend to my current address.
my question is how do they pay out? the ppi claim was on a loan that they closed when I demanded they remove ppi, they replaced it with a new loan, with no ppi.
Due to my husband leaving me and our toddler, times are hard right now and I have missed 3 payments on the current loan and I am going thru payplan under debt management.
current hsbc loan is about ?7k left.
will they pay me direct or just clear the existing loan and send me the difference? if they do, it's going to cost me, cos stupidly used Belmont Thornton and they take 25% plus vat. worried.....
thanks Wilda but that link doesnt specifically answer my question - thanks for taking time to respond anyway x
my question is how do they pay out? the ppi claim was on a loan that they closed when I demanded they remove ppi, they replaced it with a new loan, with no ppi.
Due to my husband leaving me and our toddler, times are hard right now and I have missed 3 payments on the current loan and I am going thru payplan under debt management.
current hsbc loan is about ?7k left.
will they pay me direct or just clear the existing loan and send me the difference? if they do, it's going to cost me, cos stupidly used Belmont Thornton and they take 25% plus vat. worried.....
thanks Wilda but that link doesnt specifically answer my question - thanks for taking time to respond anyway x