B
but_if_only
Guest
Looking for help here. The other day the E button on my laptop mysteriously stopped working and the laptop begun to hang when i clicked on buttons or links. I restarted the computer many times and the express recovery media page kept coming up. Sometimes i could by bass it to the log in page other times it just couldn't get passed it!
Since then i have reformatted the computer and restored the laptop back to factory settings and everything was working fine until the E button stopped working again and then on restarting the computer i was shocked to see a full screen of flashing symbols and coloured rectangles on laptop during the boot up.
I don't know much about computers but i am assuming this is a virus and i am assuming that since it's not part of the hard drive i am going to have some trouble getting rid of it!
anyones help is therefore much appreciated!!
Since then i have reformatted the computer and restored the laptop back to factory settings and everything was working fine until the E button stopped working again and then on restarting the computer i was shocked to see a full screen of flashing symbols and coloured rectangles on laptop during the boot up.
I don't know much about computers but i am assuming this is a virus and i am assuming that since it's not part of the hard drive i am going to have some trouble getting rid of it!
anyones help is therefore much appreciated!!