Call from BEV to "inventory" my receivers

  • Thread starter Thread starter I_Want_My_HDTV
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I'm sure lots of accounts have NO phones connected and multiple receivers whether Bev or *C.
Since it's a feature for *C subs to use Instant PPV and get caller ID, most people don't care.
I don't think *c calls and annoys people, at least I've never seen a post about it.
Account splitting may be occurring, but in contrast the amount of FREE TV from Bev out their, it's so trivial, signal suppliers and competitors hardly take any notice at all.

I don't see the competition complaining about *C anywhere near the amount they do for Bev.

No lawsuits from Videotron anyways.

Chances are suppliers and competitors would care less if the rest of their house was in order, they'd chalk it up to the cost of doing business.

You have to consider is the cost of dealing with it worse then the benefit you gain by doing it?

What does it cost Bev to run that silly department?
How much revenue does it generate by addressing the issue?
I thought so!

Probably the same for Signal Integrity, which apparently they don't have or they determined that even it they were able to stop piracy, they likely wouldn't get enough of the MILLION$ they think they are missing, so what's the point.
 
This would be all fine and dandy if BEV could ensure that your receivers are activated within a few minutes. My problem is that when you do this, it first takes up to 30 minutes to get through to speak to someone and then it can take up to 24 hours to activate the programming. If BEV wants to do this, they need to make this process seemless to the end user.

I would strongly suggest that you just take your receiver with you for the weekend and don't say anything. This way, you will not have any delays in watching TV on your return. BEV is just doing their due dilligence by trying to enforce this policy. The cable companies are the root cause of this issue and for that, I will never subscribe to cable again.
 
"The only solution is to limit customers to one receiver or make them disable automatically if not connected to the correct phone line. That would be much more effective than the current method."

Please don't give Bell any ideas...
 
I know they're looking out for themselves. My point is how they are doing so. Honestly, if the person on the phone was nicer to me, I wouldn't have a problem. But because it really upset me, it's WAR! :)
 
Got a buddy heavily into this stuff and as a set top designer of sorts, I've taken great interest in what he has to show me.
The first was a dual tuner SD FTA unit that accepts a user installed hard drive of pretty much any size.
Has all the usual trick modes and stores a TON of material. I was impressed when he had both tuners recording and was still able to tune a live station, as long as it was on either of the transponders being recorded, so it must have several MPEG2 decoders. It was Sonicview SV1000-PVR.

The he showed me the SV-8000 unit.

It HiDef and does MPEG4 as well. But you have to use an external hard drive as inside is the spot to put some extra tuner in it so he can get over 100 HD channels from Bev AND Dish.

With a 750GB, it's stores lots of HD and the latest s/w is getting pretty fancy. Then he just plugged the hard drive it into his PC and can play the movie files or make DVD real easy.

With either unit, you can start as a regular receiver and make it a PVR by adding your own disk or whatever size.

It's a pretty neat architecture and bug fixes seem to comes out in a matter of days after being reported he says.
I was associated with an HD PVR s/w project and it takes eons there, but FTA, wow!

N.B. Just remember, I'm not advocating piracy, merely suggesting an exploit to Bev's flawed operations.
 
I believe that Dish charge an extra fee if the receiver is NOT hooked up to a phone line.......
 
are you sure you called the correct # ?
according to bell reps, the wait time is minimal
maybe you called when everyone was on break, or the tim hortons was just delivered, or during a brainstorming session, on how to give customers even worse customer service
 
Guys, she is simply a company hack(Agent Express Vu), Bev does not think outside their sandbox, it is Bev way or the highway. She is a product of her environment, after multiple post here on this thread and others she still does not get it. She will never get it.
 
Bell World in Quebec sells them If I remember correctly 89$...

Unfortunatly, I have no information at the time about the wireless phone jack, I mean, I know what they are and their purpose, but don,t kow about possible tecnical issues. I would ask our technical people tommorow and let you know

PPV order could be done on line bell.ca/shop/tv/ppv and also throught Emily our PPV automated system at 1-866-626-7337
 
It does have a relation...this is how they find out if receivers are in seperate location. Don't know how taught...

I don't actually know how they do so, but the multiple verification departement changes the location ID of the receiver when they make verification
 
Different policies, but Bell chooses to observe/ignore them at whim to whatever suits them best.

Two faced lying b@stards.
I'm glad BCE gets sold and I hope CompressVu just magically disappears off the face of the earth, serves them right.

No there's a company with integrity I'd be damn proud to be associated with! (NOT)
 
If they had applied the same vigor to other issues, they might not suffer the rampant piracy they currently enjoy.

Funny how they are happy to apply policies when it is to their benefit
or removes benefit to competitors, like Omnibus HD programming amgonst other things.
 
They start with a premium designed higher cost system like Digicipher II that is secure from the get go or work to strengthen their existing provide like DTV's NDS that after F, H * Hu finally got secured.

And they DON'T choose a system that is low cost like Nagravision and hasn't really been strengthened through ROM2, 3, 10,11, 101,102, 103...

And finally, they WANT to fix it, for all the righteous reasons there are.
ONLY then can they move forward through the process.
Not unlike a person addicted to drugs, they have to WANT to come clean.
BEV is just a profit junkie and hasn't been able to admit they have a problem.
 
If Bell ExpressVu had an accurate count of who owns/rents which IRD, and enforced a policy of max 4 IRDs per account, then piracy -- from this angle -- would not be an issue. Sure, Frank and Gordon, next door neighbours, could each get a dish, each get two receivers, and pretend only Frank was the account holder. Once a month, Gordon could lean over the fence and pay Frank half the bill -- plus any PPV charges. Also, they'd have to agree on which programming they wanted -- NHL Centre Ice or Movie Central -- and be willing to divy this up.

All this is complicated enough on the customer level to discourage serious theft or, worse, the ability to make a living at it. If you were allowed to put 30 receivers on a single account, now you have a "cottage" industry.

But because Bell has lost track of its purchased equipment, it has to go through this silly charade of "inventory" of customer equipment which is not phoning home frequently enough.
 
yeah, too many people complain about sync issues ....a lot of these complaints seem to be in relation to hdmi cabling?
 
Again, as said many times before...IT DOESN'T MEAN I AGREE WITH THE POLICIES!

I'm just trying here to explain what could have happened and why...

The verification departement doesn't disconnect if they don't have serious reasons, or proofs that receivers are used in different locations. They also perform several phone calls before they do deactivate.

What is sad is that you people just hear one story, we in fact, I agree, departement was a bit fast to disconnect, and base you jugement on that. You haven't even seen the file. Maybe last year he called for troubleshooting and mentionned he was at the cottage. Maybe he's calling every year around the same period with a red guide issue, problem that could be cause if you have the receiver unplugged for the winter. We don't know what happened...
 
I think that's the point... they tend to attack their paying customers more than pirates it would seem....
 
Aye skipper, but if they pi$$ off the crew, mutany will abound!!! *hehe*

Smart people will realize that once their contract is up, and Bell has pi$$ed them off enough, there ARE other providers both Sat and Cable out there..... surely they are smart enough to realize that loss of revenue thru piracy AND irate customers due to THEIR antics, then things need to be changed.... or are the corporate heads at Bell as dumb as my shoelaces??? :o
 
Bell has no wa of knowing whether a receiver is connected or not...

After a few calls Bell deactivate all the client's receiver, starting with the most recent ones, except 9200 (they probably added 9242in that restriction now)

Only a complete veification of the receiver will allow them to reconnect the deactivated receivers
 
So when they call, they basically lie to the subscriber as we know they are not updating the system. They are looking for those doing account splitting!!!
 
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