Would I have to get the same Verizon Phone..? Help please :)?

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PleaseAnswerMyQuestion

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Alright, I originally have a samsung sway cell phone, but it's been acting up, randomly. I would go to turn it off, and turn it on later, (or it dies) and i go to turn it on later and it has lines all across the screen so I cannot see anything, so i have to keep taking the battery in and out until it works again. then last night the memory said it was low so i wasnt able to recieve ANY text messages. So i erased most of my pictures seeing if it would work, but it didnt. knowing it wouldnt turn back on, i turned it off, i went to turn it back on and the lines showed up. It took over an hour and a half to finally get it to work again.

We got insurance on it and everything. But would I have to get the same phone?? (my contract isnt up yet)
I wouldn't want to get the same phone because I wouldnt want it to start acting up again.

So do you know?? Would I have to get the same phone or would I be able to get another one? I was asking this question, and if I dont get any answers, I will call the Verizon Store. So please help me, what do you think??
 
well.
My cousin had us cellular and she got another one after hers was messed up,but she had to pay to get a different phone,but idk if thats the same with verison
 
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