M4rduK is the worst staffer i knew till now. No brains, no competence, no scruples, is a simple no life paranoid person!!
The person you mention is by far one of the better staffers...Mostly due to the fact that he does know on some level most of the users he is surrounded by. He does not compromise security either which is a big plus. Wise and smart imo. Nuff said...
I have found that most people that have issues with staff, for the most part, had them do to there bad decision making. Sure there is exceptions, but like I said, for the most part it more than likely was not due to the staff.
Staff hear, read, and get all kinds of BS everyday. Sure their patience may be short at times. But it does not make them bad staff. They hear any number of stories and/or excuses and if they do not know you then easiest and probably best decision is for them to part ways with you and move on.
Also worth mentioning is the fact that I have never had any problem with any staff member and get along with alot of them. Even with BitMeTV. I also follow and respect the rules of all the sites I am a member of. I am also active. I provide information to them at times, too. If you are not an all around active member and have never developed any kind of relationship or even have a recognizable name then if you do have a problem you may not be taken seriously or given the time of day since they may believe you have not given them "activity" as they might have wished.
I also recognize though that not everyone has the time or will to be "active". They simply want to be a part of a good tracker and simply download shit...That is okay imo, but should a problem arise, I would guess that staff figure they can easily replace you with any number of a hundred or even thousand + wannabe users. Can't blame them for that...Or at least I don't.