When we asked you which companies were the worst at customer service, we expected to hear all kinds: tech companies, communications companies, banks, retailers, restaurants. We didn't expect you to weigh in so heavily with communications companies though, most of which have virtual monopolies, so they get away with whatever they choose. After we collected your nominations, we looked at the five worst companies for customer service, and put them to an overall vote. Now we're back to crown the worst of the worst. More »
