Why isn't my printer printing out color/bold?

monstrar.

New member
I recently bought and downloaded Microsoft 2010 (dunno if that has anything to do with it). On the screen if I have words highlighted or colored or bold, it shows up, but when I print it out, there's a blank space where the color words are supposed to be, and the bold word only comes out looking like the regular font.

I have a Dell AIO 962

The ink cartridges are set in there properly with the tape off, and full, so I'm not sure what's going on..
 
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