Why is my Samsung Reality not recognizing my contacts when they text me?

S

Sundalo92

New member
When a certain person texts me they're name doesn't show up only their phone number.. But I already have their number and name saved as a contact.

I've turned the phone on and off, but that didn't fixed it.

I have to put the persons phone number twice in their contact profile to get it to work properly.
 
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