Why dont i have channel 11 on my TV?

I have the usual analogue channels, 10, 4, nbn, sbs, abc and then i also have:
abc2
abc3
7two
7mate
go!
gem
sbs two
abcnews24
etc

So why dont i have 11?

When i go to the channel it should be, it says "channel 11" in the corner and even has the show that should be on down the bottom, but the show that is actually on is just the show on channel 10.

WTF?
 
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