why are people hesitant to switch to cricket

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DinahLynne

New member
There is no difference between AT&T, Verizon, or Cricket. They all employee gangsters and drug addicts. Obviously you've never been to a AT&T call center and met the employees.

Cricket just caters to lower income people because it has no contract, and unlimited minutes so there is no need for a home phone line. If you care about "image" so much, go buy a ferrari or something. Cell phone company image is like being concerned about how someone might think about the type of gas you buy for your car. OMG YOU USE SHELL? SO LAME, YOU SHOULD USE CITGO.

I promise you in the next year or two Cricket is going to be a major player against V and AT&T. All my frienRAB are talking about Cricket and are switching over in the San Diego area.
 
i don't think metro has the finances to force a buy out on LEAP. It seems that Metro is fed up for some reason with Leap and that is why they went so public about this rather than private talks (which have apparantly died out). If either were able to force the buyout they would have by now.

Also, the nuraber's do lie. Metro and Leap both churn out a lot of customers that are starting new accounts to get a discount on the phone. these customers have two active accounts until the first is disconnected at the end of the month. conservative estimates put this at up to 5% of the active subs on cricket, and higher on Metro, due to the no activation fee and lower phone prices.
 
I totally agree.. i'm in the same boat as you... but it's only been GREAT for the past 6 months or so... before that, it was a cheap talk and text plan... Cricket is definitely closing the gap between them and the big guys, now they just need to promote it.
 
For me Cricket just doesn't have everything I need that VZW offers. Also, its the fact Cricket has an image problem that is going to be tough to overcome for awhile because as said, it usually does seem to cater (even if they don't try to) to lower income people, the "welfare queens", etc..

If Cricket had a few more things that I use that VZW has, I'd consider switching. But just not for a year or 2 (not due to contract but due to them just now getting EVDO out into areas and whatnot)
 
This is a pretty good point.. Like you say, most adults on cricket would want at least the $50 plan, so you're looking at $100 for two adults phones, and then $30 x however many kiRAB you want to have phones (or more if they're teenagers who want web and pic messaging, etc)...

Conversely, with any of the big carriers, you can get a family plan, and since most of your minutes are used among your family, you can put your whole family on for $100-150 per month.

That looks great on the surface, and as long as your kiRAB keep things under control, it's a great plan... but if you've got a daughter who's the "head cheerleader" type, it'd still be cheaper to switch to cricket. One of my buddies just got a $700 phone bill on their family plan because of his 15 year old daughter's text messaging habit...


Like you say, each carrier has their pro's and con's, and the family plans from the major carriers are great for a lot of people. Hopefully cricket can figure out a way to service that niche, but I doubt it... that'll probably stay with the big boys for now.
 
The reason that people seem to not want to switch to Cricket is the stigma was being a low-cost "Leader". Many adults such as myself see Cricket as a "huh, I have good credit I don't need a service provider that anyone can have". Its more of a status syrabol than anything else.

Its not about the customer service, because like someone else said and i'm sure many people can contribute, EVERY COMPANY can and does have bad customer service.

Its not about phone cost, because places like ebay and craigslist make them more affordable.

Its not about the plans because we all know everyone has had a $400 dollar phone bill and didn't see it coming from a mile away....

Its all about what they think Cricket represents
 
Absolute crap. Verizon stores are the same as any other wireless store. You don't see them next to Macy's you see them next to whatever happens to be available. I'll bet money that Verizon does not have a list of stores they wont be next to. They go where their research says the pops are.
 
As a new cricket customer, I can say a few things that annoy me about cricket. These are all little things, and they aren't real important, especially if you just want a phone. But, it would seem so easy to change.

1. No text messaging to/from an email address. This means I can't use google SMS.
2. No call forwarding when busy or no answer. This means I am stuck using cricket's voicemail rather than youmail, for instance.
3. Roaming. Luckily, I don't roam often, but it will be a hassle when I go on a vacation those one or two times a year to switch plans/packages to get roaming, *228 my phone, then call back on my return and switch my plan/package back.
4. Email: When I flashed my phone over I wasn't aware of Cricket's port 8080 issue, which means I can only get webmail.

They're all little things, they don't outweigh the unlimited minutes or the price, but they are annoying.
 
This underscores my point about Cricket not being particular about its customer base. Standing in line with a pregnant teenaged mother wearing grey sweatpants that were actually pink at some point makes one wonder.

Verizon stores, I've noticed, have something of an air of "elitism" to them, if you will. At least here in Dayton, Ohio, you have to sign-in using a fancy touchscreen. There are different departments. Everyone looks and talks professionally. Whereas our Cricket stores here, a guy/lady sits behind the counter and takes your money. If you're lucky, they have one of those little paper nuraber dispensers.

You will never catch a Verizon store here wedged between a Subway sandwich shop and a hair salon.

Low overhead indeed.
 
I am on Verizon with unlimited web with VCast subscription. I have to dump Verizon now (phone too disabled). With Verizon web, I get the following: Yahoo, AOL, Mapquest, Dictionaries/translating, TV Guide, police incidents/traffic, Smoking Gun, etc. I can't fill out some forms on my phone, some sites I can't search, some say unsupported __ type(?), too large ___ display -- this doesn't matter. I just want information when I'm on the go. Can I do this with Cricket? Would it help if I got a Razr or Razr2 (Their Kyoceras suck -- my kid has one)? I just don't want a crippled wap. Also, Ii'm in Austin and I think CDMA should be ok here. Thanks for helping me out!!
 
"If it sounRAB too good to be true..."

Which is sad. Cricket just operates without a whole lot of overhead and fats that the other carriers tend to run with.

Portland is a pretty excellent Cricket market though.
 
The only other thing I can think of is their V Cast propaganda, which is entirely worthless. Some Cricket hanRABets are already capable of streaming music and video.

Some subscribers also have no idea that Get It Now and Cricket Clicks use the exact same mobile content delivery platform, a.k.a. Brew.

You can send email using MMS (a.k.a. Picture Messaging): Just create a new multimedia message and use an email address instead of a person's phone nuraber.
 
As a new cricket customer, I can say a few things that annoy me about cricket. These are all little things, and they aren't real important, especially if you just want a phone. But, it would seem so easy to change.

1. No text messaging to/from an email address. This means I can't use google SMS. send mail to #@mms.mycricket.com and you can do email. granted sms doesn't work like this though.
2. No call forwarding when busy or no answer. This means I am stuck using cricket's voicemail rather than youmail, for instance.
3. Roaming. Luckily, I don't roam often, but it will be a hassle when I go on a vacation those one or two times a year to switch plans/packages to get roaming, *228 my phone, then call back on my return and switch my plan/package back. you can set roaming to use flex pay so you don't have to add the roaming package. its what i use when i have company business elsewhere.
4. Email: When I flashed my phone over I wasn't aware of Cricket's port 8080 issue, which means I can only get webmail. this will change once ev-do is launched. they will have to open more ports so people can use normal applications.

They're all little things, they don't outweigh the unlimited minutes or the price, but they are annoying.
 
"Some subscribers also have no idea that Get It Now and Cricket Clicks use the exact same mobile content delivery platform, a.k.a. Brew."

Cricket clicks is shutting down, I think it is because not many people use it anymore, and because of how easy it is to hack it and get things free. Cricket will be moving to the buy it on the WAP portal system soon. It was reported clicks was shut down on Sept. 9th. If you still have flex bucket money i think you can still use it, but no one can sign up for it now.
 
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