Why are emails from some people "plain" (e.g. not able to reply with bold,...

Z Z

New member
...italics, underline, etc.)? When I receive emails from certain people, the font looks very plain, and when I reply to their email, I don't have the option of bold, italics or underline, and I also cannot insert my signature. What causes this? Is it their computer, or is it their email carrier?
 
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