N
niblet_head
Guest
So, you're clearly calling from a call center asking for my boss. I ask your name and who you're with. You're not at all familiar to me, so I buzz into the boss's office and he doesn't know you or your company, either.
Me: Thanks for holding, can I take a message?
You: Is he not available?
Me: (Not for YOU, now that you've asked such a stupid question.) May I take a message?
You: So, he's not available?
Me: Can I ask what the call is in reference to?
You: (Heavy sigh.) I have a client here in front of me. (Heavy sigh.) Ah, forget it.
Click.
So, you are training your client in how to be unprofessional?
Look, I know that I can be a Total Bitch on the phone, but it is my job to screen. I just TOLD you he's not available by asking if you want to leave a message. Do you want me to confirm he has no fucking idea who you are and doesn't take unsolicited calls? Ok, I'll do that next time, Ruth Lee from SRC.
Me: Thanks for holding, can I take a message?
You: Is he not available?
Me: (Not for YOU, now that you've asked such a stupid question.) May I take a message?
You: So, he's not available?
Me: Can I ask what the call is in reference to?
You: (Heavy sigh.) I have a client here in front of me. (Heavy sigh.) Ah, forget it.
Click.
So, you are training your client in how to be unprofessional?
Look, I know that I can be a Total Bitch on the phone, but it is my job to screen. I just TOLD you he's not available by asking if you want to leave a message. Do you want me to confirm he has no fucking idea who you are and doesn't take unsolicited calls? Ok, I'll do that next time, Ruth Lee from SRC.