So, my mom got into an accident. She has a 2007 Chevy Cobalt. She was getting onto the on ramp to the thruway and hit ice, now she wasn't going faster than 30mph she hit only the drivers side front and rear. After taking her car to the insurance recommended collision shop they determined the car totaled. I completely disagree. Her insurance agent left her a voice mail saying her car was going to be towed as of monday and she had to get her belongings out of the vehicle. He didn't even talk to her personally. When she went to get her things out of the car the guy there didn't make her sign anything saying she agreed to have the car sent to the junk yard. No information what so ever. All I'm wondering is what information they really need to officially send a car off to the salvage yard. Okay, thanks!