M
Mr. Bauers
Guest
I work in a bank as a teller and I've never felt more disrespected. There's no response when I say "hello" or "have a great day". There's no "please" or "thank you" after I've provided services to someone either. I've been verbally harassed for verifying ID on an account, I've been approached by people on cell phones who get frustrated when I interrupt them, and I've been just plain ignored.
I know I was raised with at least the understanding of common courtesy, but I just feel abused after a day's work sometimes. I am not just a robot behind a line, I'm a human being.
My question is basically, what makes the customer upset to act this way?
I love my job, I love servicing and helping people.. I just want to know what is perhaps upsetting or frustrating, so I know to avoid certain things and perhaps add a few smiles to the day!
I know I was raised with at least the understanding of common courtesy, but I just feel abused after a day's work sometimes. I am not just a robot behind a line, I'm a human being.
My question is basically, what makes the customer upset to act this way?
I love my job, I love servicing and helping people.. I just want to know what is perhaps upsetting or frustrating, so I know to avoid certain things and perhaps add a few smiles to the day!