Yesterday, I asked an employee at Verizon if something can be done about my phone being slow and my internet being slow. I make my monthly payments. I was told, in a condescending manner, to upgrade. I wasn't even mean at all. I was polite. I chose to just walk out because I was pissed.
What could I have said in that situation to make me come out on top and to correct him when he acted like a fool?
What could I have said in that situation to make me come out on top and to correct him when he acted like a fool?