...about services and operations.? 1. What do you think the banks overall, long-term goals are?
2. Develop a balanced scorecard for the bank. Include two to five measures in each of the scorecards perspectives.
3. How would the balanced scorecard affect the way managers develop the banks strategy?
4. Explain the concept of lead and lag measures in the context of the scorecard you have developed.
2. Develop a balanced scorecard for the bank. Include two to five measures in each of the scorecards perspectives.
3. How would the balanced scorecard affect the way managers develop the banks strategy?
4. Explain the concept of lead and lag measures in the context of the scorecard you have developed.