We got virgin media 20mb broadband installed in september 08 and only since the beginning of this month has it caused problems (the router). We connect the modem to the router through a cable, not wifi.
Firstly everyones broadband in my postcode disconnected but that I guess is inevitable every now and again.
Then it disconnected just in my home on the 11th. But strangely all the lights and everything were switched on fine on the modem and the router. But on the computer it was showing that it couldn't find my router, and it kept saying I was connected then I was disconnected continuously, letting me go on pages every now and again but only having time to load about 5 pages max. I unplugged then plugged in the router again and it was fine.
Then the same thing happened to me on the 17th, exactly the same solution too. And just now its done it too. All the lights on as they should be, its just not working right on the computer.
I do regular virus scans and I have no other symptoms of viruses or anything. Is my router just dodgy or should I contact virgin media? Or could it still be a virus? Is there anything I can do to my router to make it stop?
Thanks
Firstly everyones broadband in my postcode disconnected but that I guess is inevitable every now and again.
Then it disconnected just in my home on the 11th. But strangely all the lights and everything were switched on fine on the modem and the router. But on the computer it was showing that it couldn't find my router, and it kept saying I was connected then I was disconnected continuously, letting me go on pages every now and again but only having time to load about 5 pages max. I unplugged then plugged in the router again and it was fine.
Then the same thing happened to me on the 17th, exactly the same solution too. And just now its done it too. All the lights on as they should be, its just not working right on the computer.
I do regular virus scans and I have no other symptoms of viruses or anything. Is my router just dodgy or should I contact virgin media? Or could it still be a virus? Is there anything I can do to my router to make it stop?
Thanks