Versamail problem... can't send mail

G

Gods SonFlower

New member
Need urgent help.

When trying to send mail (Palm TX) using versamail application an error message appears: "354. Enter mail, end with "." on a line by itself"

In plain english please, can somebody tell me what does it mean? and how to fix the problem? I am blocked without mobility... :confused:
 
It sounds like you are trying to send a message to an improperly formatted e-mail address which ends with a "." Take a look at the address and see if it's in the right format.
 
nope... thinkdriver, I've tried resending mails correctly sent before and they don't getout now... In my laptop those adresses are the same and e-mail is ok.... where can I get the versamail application to reinstall again, or a new mail manager software...

thanks for your answer...
 
I found this solution in the Palm, Inc. support library:

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,kb=PalmSupportKB,CASE=obj(2325),ts=Palm_External2001

Solution ID: 2325
'354 Enter Mail, end with '.' on a line by itself.' (when sending email with VersaMail)

This error can appear when you try to send an email with VersaMail. It happens because of a semicolon (;) at the end of the list of email recipients.

Why does it happen?
The VersaMail application automatically puts a semicolon at the end of every email address when you use its Auto-Populate feature. This makes it easy to input multiple email addresses using Auto-Populate, without needing to manually add semicolons between each address.

For example, your To, Cc or Bcc line might look like this:
[email protected]; [email protected]; [email protected];

Note the semicolon inserted at the end of the last email address.

A few email servers get confused by the final semicolon; they think it indicates there should be another email address after it. When this happens, you'll see the error 354 Enter Mail, end with '.' on a line by itself.

What to do
If you encounter this error, it means you are one of those few whose email server has a problem with the final semicolon.

When sending an email, make it a habit to remove the final semicolon from the list of recipients (To, Cc, Bcc).

Heather
 
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