Ummm...what is that? Poor arrogant customer service? Less coverage than I had with Alltel (because of the loss of the Sprint roaming agreement)? Yeah, they do have a store on every corner, but hey, again, they are poor too. Ask 3 different stores (and phone CSR) the same question and you'll get 4 different answers. Let's see, the highest ETFs, the lowest minutes, texting is extra. Oh, and the longest wait times. Missed promised callbacks, service outages.....reneging on agreements, and I'm just getting started.
Remember, they became, "America's largest mobile network," not by acquiring customers but by buying out regional carriers. And where did the money come from???? Remember verizon came from the Ma Bell breakup, and much of their money stems from those days. In fact Verizon landlines still use the bell emblem on payphones and some trucks.
