verizon family protection uninstall help?

I was trying to uninstall this familly protection bull$hit on my cousins computer because we are trying to delete the horrible program wich is verizon security suite but for the family protection program we need the admin and password but the one doesnt work and theres an alternative uninstall code but you need to login with said admin and password that dosnt work i know you can do a full system restore but my cousin neeeds microsoft works any suggestions?
my stupid ass grandma wrote down down the wrong password
 
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