Cautiously Optimistic
New member
In May of 2008 I signed a 2yr contract with Verizon and In May of 2009 I got a txt msg that said I was eligible to get a new phone at the discounted rate. So I thought I would be able to get a phone this month as well. I called and asked and they are telling me that I'm not eligible for an upgrade until January and my contract doesn't expire until May 2011. Also the primary line is eligible for an annual upgrade, so why am I not eligible until January? I have called and talked to several people and nobody will really explain it to me. There is a difference in the annual upgrade and early upgrade and that's the most explanation I got out of anyone.