Summer Oggero
New member
I got a used enV2 for Verizon from my neighbor. It has been activated previously and he now has a new phone. When he gave it to me I dialed *228 and tried to activate it and it says "We are unable to program your phone" and makes me put in my billing zip code. Then it says my account is past due. I don't understand what this means, and how can I activate this phone ASAP.