We got our Time Warner Cable bill and there were 4 movies charged to our account that we did not order. We spoke to a TWC Rep and she said it is not possible for somebody to order movies that it has to be done in our home with our remote. One movie was ordered the 1st tuesday and the 1st Saturday and another was ordered the last Tuesday and the Last Saturday (weird) Secondly these movies were movies that we would never watch, (Al Capone, Atlantic Moon, First Deadly Sins, and Dennis Brown Reggae) We did have a PIN on our on demand channels but we had to replace our DVR box with a new one because the old one kept turning off, unfortunately we never reactivated the pin. We have no children and I am pretty sure the cats didn't just go ordering movies while we are not home
TWC has thus far refused a refund, does anyone have any idea how these movies can be on the bill without us order them?!?!