Can somebody help me?
I have just tried to transfer my domain name from uk-cheapest.co.uk (nightmare company) to moonfruit.com.
I have payed the transfer fee on uk-cheapest and changed the IPSTAG to moonfruit's.
Then I payed moonfruit their transfer fee too, but then when I log into moonfruit it says 'transfer pending - please change the IPSTAG on your current domain site'.
But I already have, and when I went back to try again, uk-cheapest take me through to their payment page again, but I have already payed!!!
I have emailed uk-cheapest dozens of time but no reply (no change there), plus I am getting no help from moonfruit. I have read through all the Q+A's on both websites, but no luck.
Plus I am getting no confirmation emails through at either end, only one from uk-cheapest saying my payment was successful.
Can someone help me??
Thank you
I have just tried to transfer my domain name from uk-cheapest.co.uk (nightmare company) to moonfruit.com.
I have payed the transfer fee on uk-cheapest and changed the IPSTAG to moonfruit's.
Then I payed moonfruit their transfer fee too, but then when I log into moonfruit it says 'transfer pending - please change the IPSTAG on your current domain site'.
But I already have, and when I went back to try again, uk-cheapest take me through to their payment page again, but I have already payed!!!
I have emailed uk-cheapest dozens of time but no reply (no change there), plus I am getting no help from moonfruit. I have read through all the Q+A's on both websites, but no luck.
Plus I am getting no confirmation emails through at either end, only one from uk-cheapest saying my payment was successful.
Can someone help me??
Thank you