Tmo frustration...

[angelchula]

So i tried making a payment via the automated piece of crap they had and it wouldnt allow me to do so. So i went ot check my balance, and the stupid thing says " Im sorry I can not give you this information." So I went to pay online, i get to the enter credit card info page, and it doesnt let me select next to proceeed with the payment. So then I call up CS to find out what the deal is and im told nope cant pay with us unless you want a service charge.. even tho there is no other way for you to pay unless you drive to a darn store. That is freaking rediculous. I dont get enough time to drive to a store, tmos system sucks so I cant pay it that way. So im stuck not being able to pay a bill.

 

[Guy needing help!]

Why don't you have them just take it out? Or does your bank have a bill pay system?

I just have them take it out. Haven't missed a payment yet.

 

[Hayley♥]

cause i pay it from different accts every month. It always varies on which we have more in every month. Otherwise I would.

 

[~*~Ashlyn~*~]

Tmo is doing some upgrades on the billing system tonight, it will be up in the morning. They go through this process about once a month! Hope this helps! (I work in tech support, and this system went down about an hour before I left tonight.)

 

[~New Divide~]

nope didnt work. I give up !

 

[MWebb]

Call 611 and talk to them, they will fix it~via BB (wap.rabroad.com)~

 

[samsbc12]

i did last night they said they didnt know what it was, so there was nothing they could do.

 

[Cab X]

sounds like it may be a browser issue if you aren't able to press 'next' to go to next step of pay page. I'd try alternate browsers. explorer, mozilla, opera, etc. personally, I use Mozilla and have had no problem paying my t-mo bill through the online site. goodluck!