I e-mailed TMN about this issue a couple of hours ago, prior to finding this thread. To their credit I have already received a response.
"I would like to thank you for your e-mail. Here at The Movie Network, it is
always a pleasure to hear from our subscribers and to address any questions
or concerns that you may have.
If you happened to be watching "Rome" or "The Sopranos" on the HDTV channel,
I understand that Bell Express Vu have been experiencing some technical
problems that have resulted in the audio and video signal "blacking out" or
becoming pixilated.
Here at The Movie Network, we're constantly updated on a "to the minute"
basis on any issues regarding the signal we send from our broadcast centre.
Our broadcast centre contacted Bell Express Vu and they informed us that
they are definitely having hardware issues. Apparently it has something to
do with the encoder used to convert the signal. We've had a few customer
complaints regarding this issue and they are ALL Bell Express Vu customers.
Bell has assured us that they are working on this problem, and hope to have
it remedied as soon as possible.
For your own information, we send our signal to Bell Express Vu, who in turn
breaks the signal into a channel, then sends the signal to you. Usually when
there's an issue with our signal, we're informed immediately and we remedy
the problem.
Regardless, I have forwarded your email to our
Bell Express Vu affiliate representative for review.
I'm sorry I can't be more helpful on this side of things, and I hope this
issue clears itself as soon as possible.
If you have any further questions, concerns, or comments please feel free to
contact us by e-mail or toll free at 1-800-565-MOVIES (6684). A Customer
Care Representative is available to take your call Monday through Friday
from 9am to 9pm EST, and Saturday and Sunday from 9am to 5pm EST."