The woman in the job centre made me feel awful yesterday, i am only just signing?

[freshwind]

on for work but she made me feel awful, i have been looking after my grandkids for years who live with me, social services pay me an allowance, i am nearly finished a university degree, she made me feel awful i am looking for work now, but cos i have bad back can only do certain jobs, how do i stop people making me feel bad