The 7 key on a Samsung J700 has broken?

Cara

New member
This actually isn't my phone, but my friend is having problems with it. Whenever she tries to type, it just freezes on 'q' and 'p'.
Was simply wondering if anyone has had this problem with the same phone, or any other phone? And if there's any way to fix it without having to send it off somewhere.

Thankyou,
and if you need any additional information, please don't hesitate to ask. ^_^
 
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