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T-mobile customer support question.?
- Thread starter Susan
- Start date
First of all, it's "Please" not "PLEZ". Secondly, no T-Mobile will not charge you. They check for water damage or intentional opening or changing of the phone. If you just cracked it, it's no different than dropping it. You'll be fine, just send the phone back and you'll never hear about it again. They just give it a quick glance then toss it.
ok so i have A BIG PROBLEM. I contacted tmobile and they said they would ship me a new phone because my track ball was not working. However i tampered with the phone a litle bit and i got it to work again. But i still want the new phone. But as i was temparing with it i cracked one of the keys in half but its still on the phone. Will t-mobile charge me?.... Also does T-moile check phones sent back to them? PLEZ PLEZ PLEZ HELP
First of all, it's "Please" not "PLEZ". Secondly, no T-Mobile will not charge you. They check for water damage or intentional opening or changing of the phone. If you just cracked it, it's no different than dropping it. You'll be fine, just send the phone back and you'll never hear about it again. They just give it a quick glance then toss it.