which blackberry are you using. if you are using the 8100 it uses the oz client which is text client, if you use the 8120, 8320, 8220 then its data. i do believe that is a glitch in the system it shouldn't give you the option to have the set up internet email icon on your device. the 9.99 email only package i do believe is discontinued so unfortunately that wont be an option. i would have them check your plana dn make sure care didn't add the full data package instead of the enabler. have you had access to the internet as well?