Switching Verizon Wireless phones?

L

Lissa Jane

New member
My phone is currently water logged. I switched to one of my old phones for the time being, but now I want to switch back ot the broken phone, so I can use my insurance to get a new one. The thing is the broken phone is unable to type in any numbers, so I can not switch it the same way I switched to my old phone. Please help! P.S. I have Verizon Wireless as my carrier.
 
You don't need to switch back- you can just do the insurance claim- they will be able to see the old phone in your phone history. 1-888-881-2622 or phoneclaim.com/verizon
 
If you have insurance just call up verizon who will direct you to assurion and they will ship a replacement device after you pay the deductible.
Just call cs.
They will ask for the esn number of the damaged phone which usually is inside the battery cover.
 
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