No offence to you personally, but in my experience that's not a million miles away, i.e;
I ring them, they turn up and take notes, go away, problem continues. I ring them, they turn up and take notes, go away, problem continues. I ring them, they turn up and take notes, go away, problem continues. I ring them, they turn up and take notes, go away, problem continues. I ring them, they turn up and take notes, go away, problem continues. I ring them, they turn up and take notes, go away, problem continues. I ring them, they turn up and take notes, go away, problem continues. I ring them, they turn up and take notes, go away, problem continues. I ring them, they turn up and take notes, go away, problem continues. I ring them, they turn up and take notes, go away, problem continues.
So what are they exactly going to do to stop it? Keep coming round my house to take notes is not what I would call 'enforcing the law'.
So to me, they are pretending to.