Stolen after UPS delivery

R

rinny17

New member
My favorite of the UPS tricks is the honk or knock and run. At my ex in-laws house they used to honk the horn of the truck, then put the package in her garage. In my case, IF I'm home, they knock on the door, then run before you even have a chance to answer the door and sign for it. I think it's crazy and if more people 'sock it to em' when packages are missing perhaps they will change their procedures.
 
All the phones that I ordered from TMo that was delivered by UPS was delivered with or without a signature. I usually try to have packages delivered to my work address to avoid this type of problem. Good luck with tracking that package.
 
I ship alot with OOPS, i mean ups. The shipper must declair the package amount but that does not always warrant a signature required. The shipper must request for a signature required and even has the option of adult signature required. It all depends on the drivers, I've had many packageds delivered without a signature even when one is required. Their customer service ....well doesnt exist unless you know someone high up , even when you spend over 200k a year shipping with them.
 
Normally when i get packages from ups they dont even bother to knock / ring the door. I will be receiving my pearl tomorrow from ups. Probably a good idea to stay home till the phone arrives lol
 
yeah same here, I always have to sign and now im glad for it. I had an issue with delivery once and when I called their offices they told me that the delivery man always attempts to gain a signature, if not, they leave a notice saying that attempted a delivery and will try again (this was posted before a couple posts up). So I believe UPS is at fault.
 
In my opinon they played you..... FIRST things first, thats a 400 dollar phone, they cannot just
leave a package at your door and expect everything to be safe. Its required a signature, they ****ed up. There could be theifs, anyone can just walk up and take it.... So they gonna tell you that its basically not their problem? pffft..... Beleive me, if i was on that phone wit the rep, i woulda had a new phone sent to me....
 
This would be the fault of T-Mobile. When you create a shipment via UPS, the shipper has the option to require a signature on the package.
 
Thats the way all my computer and stereo equipment is deliuvered with a signature required.. I hate it at times because if you miss them a couple times you got to go down to the UPS shop to get it but at least its safe. The only time something has been dropped off at the door with no signature is it paperwork or I have requested it be done that way.

Either way it sucks for those of you who are having these issue with UPS. I feel TMO and UPS are liable the burden of proof is on the driver who cannot prove you received it, hell your neighbor is probally rocking that phone as we type.LOL asking for MP3 and ringtone help on this very forum,,,shiiaat.
 
You darn straight!!! T-Mobile probably screwed up by not properly declaring the phone's value...hence UPS probably not requiring the signature...but with most ANY phone, a signature should be required anyhow.

I believe it is no fault of yours...it's either TMo, UPS, or they both can share fault, LOL!
 
Go to the UPS Web site, and go to tracking by reference number. Enter your phone number without dashes (I believe, if that doesn't work, try dashes).

You should be able to see who signed for the package, which may aid you.

My apartment manager had to sign for mine, I guess they sent it signature auth.
 
FedEx forces a sign which is what UPS NEEDS TO DO! If not, fire the people who don't follow the guidelines for the employment policy they have, or if they do have one for that

I used to sign for UPS, but now they just hand it to you...weird
 
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