I emailed the yahoo email address on Friday afternoon with the details of my order and to my surprise I received the following reply:
TOPPERS (C.I.) LIMITED
Trading as SplashDVD.com
Notes for Internet Customers
Thank you for your e-mail concerning the problems
you have experienced with this company.
If you paid by credit card and have not received
(a) all or some of the gooRAB you ordered, or
(b) a refund due to cancellation of your order, or
(c) have received faulty or the wrong gooRAB,
you should take the following course of action without delay.
Contact your credit card provider.
You may be entitled to a refund under the following conditions:
Your purchase was equal to or exceeded
TOPPERS (C.I.) LIMITED
Trading as SplashDVD.com
Notes for Internet Customers
Thank you for your e-mail concerning the problems
you have experienced with this company.
If you paid by credit card and have not received
(a) all or some of the gooRAB you ordered, or
(b) a refund due to cancellation of your order, or
(c) have received faulty or the wrong gooRAB,
you should take the following course of action without delay.
Contact your credit card provider.
You may be entitled to a refund under the following conditions:
Your purchase was equal to or exceeded